Business Owner – How to Improve your Website

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Have you been thinking that it’s time to improve your website?

It’s been years since you did anything with your business website. The About information is out of date and the last blog post is dated 2018. Perhaps you have some products that you should add, but you never seem to have any time. The website needs a good makeover, or at least to take part in a TV show where you will get several areas made over in 60 minutes by Laurence Llewelyn Bowen.

Your website is an important tool that will help your business if you keep it updated. The first thing that you should do, is to put aside some time to work on it. There are several areas to look at which should help it improve:

Theme

Images

Feature Image

SEO

Navigation of the website

Information about your business

Blog Content

Links to social media – making content easy to share

Improve Your Website Theme

The theme is the first big decision. You may have had your theme for a very long time and it is starting to date. Keeping your theme up-to-date is important for security, If you use a WordPress blog, then changing your theme is easy. You can browse the themes and just pick one. Each theme has an option to preview. This means that you can see how your website would look before making the move.

You can also buy a custom theme from a developer for WordPress, although you may need some support to make the website work as you want. Most of the themes are able to use custom colours and you can add your own banners. Make sure that you have saved your website to back up before changing the theme.

Which Theme?

When looking for a new theme, I take into account the ratio of content to images, the blocks available to add badges or other things linked to my work. I also look for navigation of the website and how easy it is to locate the important pages and the ability to add social media. The theme should look clean and work well with any plugins. It should also support mobile devices.

The current trend is for image-heavy themes, but I prefer more space for content as I am a writer. My current theme is 2015 for WordPress. I have used it for over a year and I like how it looks and it is easy to set up to my specifications. I do keep an eye on new themes and I will change if I find I like a theme better, or if my theme stops being supported. So choose a theme that works for you and your business and helps to improve your brand.

Improve-your-website-choice-of-Wordpress-themes

Images

Using the right images help to improve your website. How you find your images depends on your budget. There are a number of free websites out there that will enable you to find topical images to suit your subject. If you are writing about a generic topic, then you will usually manage to find an image using a free website. Examples include Pixabay, Unsplash and Pexels. Many will allow you to donate the price of a cup of coffee in order to help support the website. You are also sometimes asked to attribute the image. Make sure you read the terms of use and follow them.

Some businesses take out a monthly subscription to one of the big image websites such as iStockPhoto. This can give you access to a huge amount of images, including graphics, on any subject you can imagine. I have previously used this method and it is important to choose your image carefully. Look for ones that seem natural rather than posed and make sure that the detail that you want is positioned correctly in the image. Some websites use small photos and you need to ensure that the image can be seen.

Feature Image

Do use the ‘Feature Image’ if available. This will put a thumbnail blog post image to represent the blog post. This is a feature of WordPress, which can be found on the right hand side page of the post in edit mode. The button tells you to “Set Feature Image” and gives you instructions to do so. I would always use the image that I have chosen to illustrate the blog post.

SEO

There are some great plug-ins to help you improve the search engine optimisation (SEO) of your website. I use Yoast. There is both a free and a premium version. Yoast combines the ability to adjust your SEO to help your website, with links to great information that explains why you are asked to take these steps. It gives you pointers on readability, passive voice and length of sentences. It also enables you to edit the snippet that can be seen if your blog post comes up in a search. It enables you to think about SEO while you are editing the post and this can help your website move higher in the search results. I can disagree with Yoast, but at least I know that if I am ignoring its advice, that I may be limiting my search engine ranking. The advice it gives is sound.

Yoast can cause a problem if you are running Google XML sitemaps. I found this blog by Winning WP which explains the problem clearly and what to do about it.

Easy Navigation to Improve Your Website

How the users navigate your website is key.

Can they find your ‘About’ page?

Can they find out how to contact you?

Do you need a landing page to sell a new product?

Or are you selling a service and you need to highlight the skills you offer?

Answer these questions and set up your website to highlight these services and your website will really be improved.

Readability on a Mobile Device

Can users navigate your website on a mobile device? It is good practice to check out how your website looks on a mobile device and how easy it is to navigate. You may change the navigation of your website according to offers you are promoting, or if you have a new product coming out that you wish to promote.

Think through where visitors land when they visit your website. Is it clear where they go for offers? For your blog, news or events? To learn more about your company? If it is not obvious where to go for this information, then change your website so that it is more user-friendly. Your theme should enable you to make this kind of change without too much technical knowledge.

Tip: Ask a friend to go on your website and see what they think about the navigation of it. A fresh pair of eyes can help you find where improvements to your website are needed.

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Information about your Business

Is your website getting your message across? Can visitors to your website understand what your business does? Does your website enable visitors to do what they want to do?

Customers want to know about the company they are dealing with. The information about your business should be up-to-date. It should be clear to website visitors what the business does. Include a short statement that explicitly explains what you do and what actions potential customers can take to contact you. Make it easy for them to contact you – include phone number and email if needed.

Blog Content

Writing a blog for your business is one of the best ways to improve your website. Regularly adding content can help your position in the search engines. Blog posts can be short and pithy or they can be long useful content. You can write a mix of evergreen content or content which does not date. You can also write news-type content where it is only relevant for a short space of time. Your blog should reflect your business and written for your audience. It is important that it contains subjects of interest and useful information. Blog posts can also contain a call to action that encourages the reader to respond in some way.

Thinking up subjects for blog posts can be hard at first, but the more you do it, the better you get. You can include interviews, news, events, how to posts and more. It is best to post a regular blog, but how regularly is up to you. You can also ask people to post guest blogs if they are of particular interest.

Check out this retro post from 2016 on 30 Ways to Find Blog Post Ideas

Links to Social Media

If you use social media to promote your business, then do include it on your website. Only include social media where your company is active. There’s nothing worse than a potential customer clicking on a link and the last post was 2017. If your company is active then retweeting blog post links can help bring potential customers to your website, increasing traffic.

Be careful and do have someone monitor your social media regularly. Often customers can use it as a place to get your attention and complain. If you get a complaint on social media, it is not necessarily a blot on your company. However you will want to pick up on it quickly and resolve it.

Have you improved your website recently? Which elements did you take note of? How important is it that your website gets your message across?

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Freelance Writing: 12 Ways to Promote Your Blog Post

Producing a piece of writing for a client who has commissioned freelance services from you, or for  your own website should be a regular job because of the information and interest it offers to potential customers. However it is not enough to just write articles and web content, you also need to promote it, so that you will attract attention, readers and therefore possible clients or customers to your website. Offering blog and website promotion alongside blog and article writing enables the writer to offer a whole new set of skills to attract clients.

Here are 12 ways that you can promote a new blog post:

  1. Post to social media. Rewrite the headline of your blog post to your followers on Facebook, Twitter, Linked-In and any other social media that you have for your business. You can also promote your content on Pinterest and Instagram. Sum up your headline and add a link and a picture for the most interest. Schedule your blog post promotion to run regularly alongside other interesting relevant content.
  2. Share on your personal social media profiles and tag anyone who you think might be interested
  3. Share your blog post on relevant #hours on Twitter. A useful tool is to know when your local #hour is on. Examples might include #Brumhour, #Worcestershirehour and #Malvernhour. These time slots offer the chance to promote your business, which if you include the tag, will then be retweeted to other followers of the tag. These are particularly good for freelance businesses.
  4. Tag possible infested parties when using social media
  5. Leave an interesting and relevant comment on blogs that link to your business. Some blogs allow links back to your website in your name. Blogs that have a high ranking in search engines can return on keyword results for a long time after you left the comment. Make sure that the subject of the blog post you are commenting on is linked to the one that you are promoting.
  6. Answer relevant questions on business forums, Linked-In groups or Facebook groups
  7. Add a relevant post to Linked-In for people to like and comment on
  8. Join Sarah Arrow’s 30 day blog writing challenge – there are normally a number of people doing it at once and it brings a number of blog readers with it. Of course you need to read and comment on other people’s blogs too. By the way, it costs just £1 to join!
  9. Find some groups on Facebook who might be interested in what you are writing about and promote your blog post to them
  10. When approaching potential freelance clients, include a link to your website and invite them to comment on the subject
  11. Include the blog post in a newsletter to your clients on your email list
  12. Include a link to your website on your CV, so that potential clients can check out your writing

Promoting your newly written blog post will help you to increase its readership and help to reach out to clients that you are hoping to freelance for.

What has worked for you?

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Freelance Interview – Meet Kevin Carlton of WebsiteCopywritingServices.com

Kevin Carlton of Website Copywriting Services
Kevin Carlton of Website Copywriting Services

Name: Kevin Carlton

Website: websitecopywritingservices.com

Twitter: http://twitter.com/Write_Online

Google+: http://plus.google.com/+KevinCarlton

LinkedIn: http://www.linkedin.com/in/kevincarlton

Bio: Kevin is a freelance copywriter and blogger with a methodical and no-nonsense approach to writing copy. He is owner of UK-based SEO copywriting service Write Online, which helps businesses large and small get the most out of their online presence.

He also provides insider tips on copywriting, blogging and SEO at his blog Make every word work for you.

 

Writer Alias: None

How long have you been a writer? 7 years – although I’ve only been a full-time writer for about 3 or 4 years.

Rough idea of where you live: West Midlands.

Are your clients local, global or a mix? I have a mix of clients, although the majority are based in the UK.

  1. What is the first piece of writing that you remember doing?

Yeah, this was back in 2008 when I was a proofreader and editor for a local PR company. At the time, they were looking for someone who could write articles about SEO for a client website.

As I’d worked in the IT industry in my previous career, the company asked me if I’d try my hand at writing a few trial articles for them. It worked out really well and I ended up getting more and more writing projects through them.

  1. What made you realise that you wanted to write for a living?

As it happens, I never actually had any ambitions to become a writer.

At school, I was stronger in the sciences and ended up doing a Maths and Physics degree.

When I graduated, I went into automotive engineering before moving into computer programming.

It was only when I decided to work for myself that my career took a completely new direction.

When I first started freelancing, I was a proofreader and editor for several academic publishers.

Then, when I got that all-important writing break back in 2008, I grabbed it with both hands. Instead of checking other people’s content, I much preferred writing it.

But I still also love doing some of the techie bits involved in writing for the web – such as HTML, CSS, PHP and SEO.

  1. How did you get your first client?

As I explained in my first answer, I started writing articles as a complementary service to an existing client.

That’s the thing about many careers – you don’t always get your foot in the door the way you expect.

  1. What do you wish that you had written?

I’m currently in discussions with a client about writing website content for a FTSE 100 construction company.

I’d love to get my teeth into that project. But I may have to decline it because of their working terms.

That kind of writing work is right up my street. So I’d really regret turning down such an opportunity.

  1. What is the one tip that you would give aspiring writers?

To make your freelance career a success you don’t necessarily have to the best writer. But you do have to be a good marketer and a good businessman.

That’s how you get well-paid writing work – by getting your name out there to the right people.

  1. What is your current project?

I’m currently project managing a football magazine website, which is due for launch in the next 2–3 weeks. I always get excited when a website I’ve been working on is finally going live.

 

If you are a blogger, freelancer or author and you would like to be featured on our email interview series, then please email sarahthecreativewriter[at]gmail.com and you could be next!

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Why Have a Guest Blog?

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website ideas (Photo credit: Sean MacEntee)

Guest blog posts are becoming more popular as the demand for website content grows. Introducing a blog to your website can help increase your traffic and bring more customers to your business, but maintaining a blog can be hard work. It can be difficult to constantly think of fresh ideas and easy to put off writing your blog until the last minute. One solution to this problem is to have a guest post.

There are two types of guest posting: one where people get in touch with you and offer to post. This is usually the case with a very popular website such as Copyblogger which is big in its own right. My comments on posts on Copyblogger rank higher in the search engines than my own website. If you are getting offers of guest posts, then my guess is that you have a highly ranked website in a popular topic.

More usually you might offer to swap blog posts with a friend in a similar field. You exchange like for like in return for links that might bring more traffic to your website. If you don’t have anyone that you think would offer suitable links, then there is a Blogger Link Up newsletter where you can post your guest blog requirements and see if there are any you could offer.

Then there is paid blogging where you hire someone to blog for you, usually if you really aren’t finding the time to write and keep your blog up to date.

Paying a blogger to write guest posts for your websites will give you a ready supply of blog posts to keep your website updated. A professional writer does this for a living: they are able to write new and engaging content that your readers can identify with. A good guest blogger will be able to write using a style similar to your own so that your readers feel that they are still getting the information from you, and of course, the final say over the content is yours. You need to feel that the post could have been written by you and that you can relate to the writing that you are posting.

A paid blogger is often writing in your name. Yours’ is the byline – they just happen to have written the words. It is happening more and more and if writing isn’t your strength, then it might just be the solution you need.

Guest blogs offer a painless way of bringing fresh content to your website and keeping it updated. Whether you accept guest blogs in return for links or money, they can offer a fresh perspective, a new voice and further opportunities to link up with other small business owners and increase your social network.

Sarah Charmley is a UK-based blogger who offers interesting blog posts for your website. If you would like to discuss your guest posting requirements with her, then please use the contact form or email sarahthecreativewriter(at) gmail.com.

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Five Good Reasons to Maintain Your Blog

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website ideas (Photo credit: Sean MacEntee)

Many businesses consider having a blog an essential part of their website. Blogging offers a chance to connect with your customers and enable them to see a little of what you do. Blogging brings fresh content to your website and that is a good thing when it comes to search engines.

Deciding to have a blog is a regular commitment. How often you update it is up to you, but updating it regularly ensures that visitors to your website can see that you use your website and that you still have a valid business.

1. Adding fresh content to your blog ensures that your website stays fresh and current. Coming across a website which has not been updated since 2007 says ‘I don’t care’ or even ‘I’m no longer in business’.

2. Finding new subjects to write about helps to expand your own learning and enables you to keep up with trends and learn more about your own business. It will also help you keep your brain active and engaged in your business. You might even get some new ideas to help your business.

3. Putting up a new blog post gives you the opportunity to promote your website and your business using social media. Keeping in touch with customers through social media is becoming increasingly important. You want your business website to be well-known through social media, although spam is not a good idea.

4. You can use your blog post to promote special offers or to offer other promotions designed to increase business and encourage return customers. This can be a great way to use a blog post. Design it carefully so that links leading to products or services are visible and easily accessed.

5. Regularly updating your blog will help to reassure your customers that you are a trusted company for them to do business with. Trust is increasingly important on the Internet. A trusted company will bring more repeat customers.

Regular blogging can bring many benefits to you and your business website, so stop reading this post and go and get writing!

Sarah Charmley is a UK-based writer who offers blogging as a speciality. If you would like a carefully crafted blog post on a topic of your choice, use the contact form to get in touch or email sarahthecreativewriter (at) gmail.com.

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How to Save Your Website

Have you ever done this?

Found a bright shiny website with whistles and bells, looking pretty and inviting.

So you decide to stay and look round. Then you discover that although it looks like it will be informative, the website content lacks something…you cast around for the word…what is it again? Oh yes, I know. It lacks INFORMATION!

Welcome by Claudio Matsuoka on Flickr CC
Welcome by Claudio Matsuoka on Flickr CC

The content is lacklustre and the information is badly written, poorly punctuated and there’s a few spelling mistakes for good measure. There are some keywords, but they seem to have been sprinkled liberally rather than used sparingly and in context. Perhaps the owner of the website has written it for themselves, or perhaps they have relied on a web developer to write it for them. After all everyone can write, can’t they? We all learn to write at school. It’s just a matter of stringing a few sentences together and bunging it up on a website.

What’s the result of this cobbled-together content?

Visitors don’t stay around. If you’re selling something, then they may not bother to see what it is. They may proceed to buy, but then they were going to anyway and if they’ve seen it cheaper on another website then they won’t bother. There’s no interest to keep them here, nothing to learn and no real information that they can use.

What lessons can you take from this as a business owner?

  • Bright shiny websites are all very well, but it’s the content that keep people around
  • Everyone might have learned to write at school, but only certain people have kept in practice
  • SEO is an art which is learned. Just adding keywords here and there will not do the job of carefully crafted content which has been optimised for SEO
  • The website has ten seconds to attract a visitor’s attention. Give them something interesting to read and keep them for longer

Talking to a copywriter can help save your website. Organise your information, create interesting content on relevant subjects and your website will instantly improve. Copywriters can create landing pages to entice visitors further, sales pages to help pitch your products and informative articles which can help to sell for you.

If your bright and shiny website also has sparkly and exciting content to match, then your website visitors are going to come back again and again.

Sarah Charmley is a freelance copywriter who specialises in making web content bright and shiny too. Contact her using the form for a personalised quote to save your website. 

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Improve Your Website: Update the Content

If one of your resolutions in 2012 is to raise the profile of your website, then have you considered updating or increasing the content to be found on your site?

Providing useful and informative articles are a good way to keep visitors clicking around your website and encouraging them to spend money with you. It also helps your website look fresh and new. You might want to update your ‘About’ pages, your portfolio or your business information if you provide a service. You may want to improve product descriptions and make them more imaginative.

It’s not enough just to have a large amount of articles and stuffing them with keywords does not make them interesting enough to keep your visitors interested in looking around your website. These articles have got to be the real deal – interesting and full of information on the subject that is your business. Choose an eye-catching headline that reflects the body of the article. If you have a long article, then break it up using relevant sub-headings so that it is easier to digest.

Laura of About: Marketing has written a blog post on this very subject. She knows the value of good content for any website. She enjoys writing and her articles are always useful.

But all this planning and writing takes time. You might have many calls on your time at the moment and the writing gets put off and left to one side – perhaps even left altogether.

Don’t underestimate the value of freshly written content and don’t put it off any longer. Why not outsource it to a copywriter? They are used to creating content that is rich in information, context and professional. Then you can get on with the million and one other jobs that are jostling for your attention. Using your resources effectively can help your business to really take off this year.

Know your strengths and if writing has never been one of them, then outsourcing that particular job might be the best decision you ever made.

Sarah Charmley is a freelance copywriter, editor and proofreader. For a copywriting quote that has been tailored to suit your business, email sarahthecreativewriter@gmail.com

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How to Ensure that Your Message is Understood

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Image via Wikipedia

This week I have an extra teenager in the house: a French exchange student. She has been here for one night and is obviously finding the whole situation very strange as she does not speak a lot of English. There is a lot of laughter, a lot of pointing and many mispronounced words and she has gone off to school this morning, no doubt looking forward to sharing her experiences with her friends in her own tongue, but it got me thinking. How often do we make sure that our message is coming across clearly and succinctly? Or is our message misunderstood?

Naomi Dunsford of Itty Biz wrote a blog post last autumn. She suggested that small business owners needed to ensure that their customers knew what they were selling and that it was important that they check that they get their message across. This led to a post on this very website where I made sure that I explicitly explained what my message is and what services I offer.

Check the Message of Your Website

It can be a bit difficult to examine your own website and promotional literature subjectively, so you might wish to enlist the help of trusted friends. Ask them to look over your work and check it through while considering the following questions:

What is the message of this writing?

Is it clear from the writing what is being sold?

Can you easily find which company is selling the product on the information and can you find their contact details?

Do you have any questions about the product or service that have not yet been answered?

The answers may surprise you. Use their responses to inform your work when you next redesign the leaflet or website. Add information, make sure that the contact details are clear and ensure that your message is coming across loud and clear.

Writing Emails

Just as important as your website and promotional literature is how you come across when writing professional communications. I had a message from a potential client recently. He had been contacted by several copywriters after he posted about a job on a forum. He had chosen to answer me because some of the communications he had received from other people had contained spelling and grammatical errors. If you are a copywriter, then your work must always be proof-read and checked thoroughly. Even I let errors go occasionally, but I do my best to ensure that the work is as perfect as possible.

Emails can seem impersonal, brusque or even rude! If you have a tendency to write short emails, then it is best to have someone to check over them that you have got the tone right. There are probably more misunderstandings over emails than anything else. Don’t forget to use a spellchecker, but always read through yourself as well – spellcheckers do not pick up words that are spelled correctly but in the wrong place.

Pick your words with care, check that what you have written is as grammatically correct as you can make it and proof-read before sending out email will all help to ensure that your communications are professionally produced.

Make sure that your company is sending the right message to your customers to ensure that there is no misunderstanding about what you can offer them.

 

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Should You Start Your Own Home-Based Business?

 

Image Copyright David Hawgood

Many people have job uncertainty at the moment and the option of working from home begins to look more attractive. You can’t fire yourself and the prospect of giving yourself a disciplinary warning seems unlikely!

 

Joking aside, however, the decision to start your own business cannot be taken lightly. You would be well advised to look into the idea thoroughly before taking any steps to become self-employed. If you need the wage you earn to cover the costs of day to day living, then you will need to consider carefully what you need to live on and what you will need the business to make a month. You need to consider a pension, National Insurance and tax. The tax office in the UK requires you to register within three months of setting up in business. You will be responsible for finding your own customers and clients and you will need to keep your cashflow going.

If you are still reading this, undaunted, then you truly have got the bug and there may be no hope for you. Here are some of the things you will need to consider when setting up your own business:

Competition

Check out your competition. Is there a need for your kind of business and what are you going to do to compete with them?

Make That Sale

The hardest part of any business is getting the customers through the door or on the website. You will need to be your own sales person, so get used to talking on the phone, designing leaflets and buying business cards.

Get a Website and Your Own Domain Name

Having your own website is essential. It is best if the domain name describes what you do in some way although the more obvious names will be taken. Try to find a name that your customers will search for when they are looking for a business like yours. Bear in mind that a website is a long-term investment and that unless you employ an expert, you are likely to be blogging to yourself for a while.

Sell, Sell, Sell

After getting customers through the door, the hardest part is getting that sale. Make sure that your shop or website is bright and appealing. Don’t forget promotional offers can tempt customers to buy and make sure that it is as easy as possible for a customer to buy from you. A website should include big 360 degree pictures of products and accurate descriptions. Logical departments for products and a search facility can also help.

Get Feedback

Offer great customer service to keep your customers coming back for more. Ask for feedback and post reviews. Keep in touch with customers via a newsletter so that you can offer more promotions.

Keep Up-to-Date

Keep your website fresh and up to date. Don’t let yourself get in a rut. When you can afford it and the business is bringing a little money, hire a graphic designer and have some custom designs made so that you can build your brand.

Starting up a new business is an exciting decision. When the excitement dies down, make sure that you have thought everything through and planned thoroughly to ensure that you will be a successful business owner.

I have written some articles on this subject on Suite101:

Five Reasons to be a Home-Based Worker

How to Find a Home-Based Job

Five Qualities of a Successful Home-Based Worker

 

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Does the Google Panda Update Spell the End for Duplicate Content?

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Remember the Google algorithm, now nicknamed ‘Panda’ which was rolled out in March to the USA and now last month to the rest of the world? The implementation of the algorithm has caused much interest in internet marketers and some consternation in the websites it has affected but now results are beginning to come in to show how much websites have been affected by the changes.

Changes Caused by the Update

If the USA version of the change had one effect, it instantly knocked back articles by Suite101 and Hubpages. These websites have traditionally been used by internet marketers to backlink to their websites to enable them to rise in the search engine rankings. The problem was that although these websites were moderated and edited, the articles on them went back to the beginnings of the website. There needed to be some changes and both websites have implemented stricter edits and have begun to delete older and perhaps less useful articles. The change did not affect all websites however such as Ehow which also contained a lot of content.

The version rolled out to the rest of the world showed that Google had listened. Ehow lost some of its traffic, but so did UK tech websites and price comparison websites. Ebay improved their ranking as did UK newspaper websites.

Improving Search Results

The stated aim of the update was to improve the Google search and eliminate duplicate content. For years internet marketers have suggested that the best way to get quick results have been to submit the same or very similar articles to article websites such as Ezine and Technorati in order to gain back links. The articles can be submitted for free and are allowed links. Members of these websites can copy these articles for their own use and therefore spread the links over the internet. The problem is that many of these articles are simply copied, spreading duplicate copy over the web.

Using these articles allowed website owners to populate their websites quickly with copy for the price of a link and it seemed a win-win situation. The problem occurs when a user searches for information and the same article on several different websites is returned.

Say No to Duplicate Content

Duplicate content has never been a good idea. There is so much rubbish out there on the internet that it can be hard to find the right information that you are looking for. Google is going to continue to update the algorithms and try to eliminate websites that it perceives as being nothing less than spam.

The message is clear: by all means add content to your website. Regular, relevant content added to a website will help it to rise in the search rankings but make sure that it is original and useful information in order to ensure that your website is not hit by further updates.

 

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