Book Review: Self-Publish and Succeed

Self-Publish and Succeed: The ‘No boring books’ way to write a non-fiction book that sells by Julie Broad

Thanks to Netgalley for my preview copy of this book

When reading a self-help book, it is always gratifying to see that the author has taken their own advice in the production of their book. Julie Broad is that author.

Whether it’s making the chapter titles interesting (tick), knowing your hook (tick) or even the important subject of choosing the right title and subtitle (tick, tick) Julie Broad has an opinion on all of these matters, and more importantly, she uses her own self-help book to prove why they are important.

Follows her own advice

Every chapter has something of value to the reader. Every chapter contains interesting nuggets of information and every chapter helps to build a full picture relating to the subject of the book. Julie shares stories of her first self-publishing venture and her second. By the third, she has learned a great deal and is able to share her wisdom to the benefit of non-fiction authors everywhere.

Not only did I find this book readable, helpful and interesting, but I found that what it had to say about self-publishing would also apply to fiction books in a lot of ways. Fiction books also need a good hook to keep the reader reading, an intriguing title and a ‘try me’ front cover. Any aspiring author will learn a great deal from picking up this book and reading it from cover to cover. The book also links with Julie’s website and business, so it helps to plug her business while demonstrating her knowledge of the subject matter.

Would I recommend this book? Yes, yes, I would. More importantly I would actually consider buying my own copy, I found it that helpful. Highly commended. Thank you, Julie.

What is Plagiarism and How Do You Avoid it?

Definition of ‘Plagarism” from Etymology Online:

plagiarism (n.)

“the purloining or wrongful appropriation of another’s ideas, writing, artistic designs, etc., and giving them forth as one’s own,” 1620s, from -ism + plagiary (n.) “plagiarist, literary thief” (c. 1600), from Latin plagiarius “kidnapper, seducer, plunderer, one who kidnaps the child or slave of another,” used by Martial in the sense of “literary thief,” from plagiare “to kidnap,” plagium “kidnapping,” from plaga “snare, hunting net” (also “open expanse, territory”), which is perhaps from PIE *plag- (on notion of “something extended”), variant form of root *plak- (1) “to be flat.” De Vaan tentatively compares Greek plagia “sides, flanks,” Old High German flah “flat,” Old Saxon flaka “sole of the foot.” (Accessed 19/1/2021)

https://www.etymonline.com/word/plagiarism

green-frog-swimming-in-green-pond -with-butterfly-on-head — Image by Frank Winkler from Pixabay

Starting an article on plagiarism with a copied definition from another website may be an unusual way to start an article, but there is a reason for it. This quote is within quote marks or inverted commas, it is attributed and referenced correctly. The copying of another’s work or plagiarism seems to be growing more common. It seems that where there are websites, there are people willing to create tools to copy them. It can happen to blog posts, e-books and pictures too.

Examples of Plagiarism

I came across this topic while attending an online business group as a guest. I arrived, was deposited into a Zoom breakout room and was asked a question. A business had had a former client set up their own business in the same field which involved renovating properties. The original business had a gallery as a form of testimonials of the work that they had done. The former client had chosen to copy all the photos from the original website which seemed to indicate that they had done the work. It is illegal to copy another’s work, but also dishonest. Those photographs are a means of persuading potential customers to hire them as a renovator. What if their skills are not up to par? The original owner had tried to get them to take it down but had so far been ignored.

I have also known blog owners who have found their blog posts on someone else’s website and mailing list owners finding their content copied across onto other mailing lists. If you post content regularly, then it is worth checking regularly that no one else is taking it and passing it off as their own.

Disclaimer: I am not a lawyer nor trained in any form of law. If you are thinking of taking action against someone who has stolen your intellectual property, then please consult a legal professional.

Why do We Need to Add Fresh Content Regularly?

Business websites add content to their websites for several reasons: to

Show testimonials and pictures from satisfied clients

Raise their business blog in the search engines, so they update content regularly

Communicate with their customers and indicate that they are a live business.

They may also update promotions and offers to their customers.

If there is duplicate content on the internet and Big G finds it, then it can do one of two things: it may determine which is the older content and penalise the newer website or it might penalise both.

Consequences of Plagiarism

Consequences of plagiarism can include a loss of reputation among peers, a legal challenge and even a lawsuit for damages. Copyright laws differ in the countries of the world, so the actions a plagiariser faces may depend on the country where the original creator lives.

Intellectual Property

In the UK intellectual property such as a story, book, drawings or photographs are automatically covered by copyright. You do not need to do anything further to protect them and you can take legal action against anyone who steals them. It is wise to put a copyright protection signature on your intellectual works, particularly photographs. You can add a watermark while editing if needed. It is possible to read an overview on intellectual property. Make sure that you use images that you have permission to use or are Creative Commons on your website.

Protecting Your Words and Images

If you become aware that someone is using your intellectual property, then you can send a ‘cease and desist’ letter as a first resort. You can ask legal advice before sending it. There are examples available on the internet. You will need to send it to the owner of the blog. Some people advise to send an invoice for the use of the property. Your aim is to get them to take it down. If that doesn’t work, then get legal advice. Quite often, a legal letter from a solicitor is enough to get the content removed. You could contact their hosting platform if you get no answer from the person, themselves.

Writers’ Code of Conduct

Writers also need to protect ourselves from allegations of plagiarism. Following a code of conduct will help to protect you.

Top Tips

Use a range of sources so that you can find evidence for your writing and back up the facts

Never just copy a chunk of writing or cut and paste

You CAN describe what other people have said and talk about the relevance to what you are writing about

Quoting what is said (using quote marks and an attribution to the author, usually with a date) is an acceptable way to use other people’s work

If you are not sure how to reference correctly, ask the person you are writing for as there is usually a guide

Keep notes on your sources. This enables you to prove that you used them. Helpful when putting a bibliography together too or to help add footnotes or appendices

Businesses, what is the best way to protect your intellectual property and have you ever had to warn someone off? Leave comments below.

Maintaining Mental Health as a Freelancer

My mental health is very volatile at the moment. One moment I am calm and enjoying the peace, the next, I am feeling sad, then angry in a never-ending circle. Mental health is a very important issue right now because of the unusual times we are currently living in. Pandemics happen approximately once every 100 years and the living conditions that they impose on those who are living through them are not easy.

Here are some thoughts about how you can help to maintain your mental health in lockdown times.

Attitude of Gratitude

Try to find the positive thought. Although for many people, normal life has been put on pause, this has meant that people have suddenly found the time to catch up on many things in life. People are putting this extra time, that they have never had before, to good use. People are spending time with their families, they are cooking more healthy food and they are taking more exercise than they did before, because to do so, means that they can get away from the four walls for a while. Be thankful for what you have. Do you have your family around you? Be thankful. Have you been able to cook more regularly? Be thankful. Have you saved some money because you no longer have to travel to work? That’s a good thing. We have been blessed with this time, so enjoy it.

Acknowledge the hurt

There are some families that have lost a lot during lockdown and it is important to acknowledge that and if it is within your power to help someone then you should do it. Whether it is sending a card to keep in touch, a gift to remember a birthday or for some other reason, it can help you to feel better about yourself and it can help someone else to feel better too.

Everyone is having off-days at the moment. The most important thing to do is to own the feelings and allow yourself to feel sad for a while. The second most important thing you can do is not to wallow in them. There will come a point when you feel better and take pleasure in something again. Finding ways to comfort other people will help your own feelings too.

As a freelancer, you may have lost some clients as the lockdown took hold. Believe that you will be able to replace them with better clients. Keep reaching out, sensitively to potential clients, keep networking and following up potential leads.

Enjoy the time off!

Craft your way to mental health

Our family have enjoyed finding time to try new crafts. Our daughter, who has had to deal with the abrupt end of her second uni year, has crafted a paper sloth, done some colouring and doodling and this week we have tie-dyed some T-shirts. We have enjoyed finding new things to try and found it peaceful to create some craft.

Home-schooling to suit your children

Children who have had to find new ways to do their school work, will not have been the poorer for it. It will help their independence as learners to work out which way to revise suits them best, to have to ask their teachers questions about the work required and to manage deadlines. Although the UK Government is hoping that children go back to school soon, the fact is that many will not go back straight away, because of the reduced numbers involved and the importance of keeping them safe. I have enjoyed working with my son and encouraging him to get his work done. It’s hard to hide at the back of the class when it’s one-to-one.

Find new ways to connect

One of the best things to come out of this time, is the way that we have found new ways to meet up with others. People who are very unconfident with technology have found themselves able to meet up in Zoom rooms, virtual pubs and virtual pub quizzes have become a thing and churches and other religious organisations have had to find new ways to connect. My parents have successfully navigated the world of online supermarket shopping, but they have not tried FaceTime yet – one thing at a time!

Which new ways have you found to connect with others? My book group have met more regularly during the lockdown. We just talk about the books we are reading at the time. The church I attend has prayer telephone conference calls and services for download on YouTube via the website. We can also hold deacons’ meetings on Zoom. I notice that both Facebook and Google have started offering meeting options – more help for us to stay in touch.

Get in touch with Mother Nature

One of the most amazing things about this lockdown has been the weather in the UK – it has been gorgeous most of the time. You have to ask whether it would have been quite so nice, had things been normal!

The lovely weather has meant that it has been quite pleasant to get out for a walk every day. I am lucky enough to have a garden and have enjoyed having some time to go in it and do some work there. But what if you don’t have a garden and cannot enjoy going for a walk because you live in a city?

There is some research to suggest that even houseplants can enhance your living space, so do some research and find a plant or two that you can live with.

Now that we can go further away to exercise (in England), find a green space to head to and enjoy. Look for the unusual places, look on maps for small paths and ways to exercise away from the crowd, find some new favourite spots to go to. Think outside the box and find canal paths, disused railways, ride a bike, go for a run.

Find a way out

Some people are finding it hard to be in lockdown because their home is not a safe place to be. If this is you, then find a way to reach out. People are aware that this could be the case. Find a way to talk to someone about your worries and try to find a way out.

Some UK numbers for you:

The National Domestic Abuse Network can be called any time, day or night, by all women or concerned family and friends:

0808 2000 247

You can leave a voicemail and a good time to call you back. There is also support information available on the website.

If it is an emergency, call 999.

Plan your next move

As a freelancer, you should always be planning what to do to keep the jobs rolling in, but it can be too easy to lose sight of this when you are just trying to get the work done. Many people have had some jobs cancelled or slowed, but this time is not going to last forever, so look out for courses to enhance your skills, overhaul your website and improve the SEO and make sure that you continue to network online.

Now could be a good time to change tack, change what you want to do in your business or plan to take it up a notch. Planning for your business can only enhance what you offer and help you to reach your business goals.

Writing a CV, online networking, avoiding scams and losing a freelance writing job – the best of the last 9 days of the 30 day blogging challenge

I had great fun taking part in the 30 day blogging challenge this year, writing about a number of different subjects and adding 30 posts to my blog. My new challenge is to carry on taking it forward and keeping it up to date. So in the spirit of this (after a few days off to rest and recover) here is a round-up of the best posts in the last 9 days.

Freelance CV help

Writing a freelance CV is an essential part of being a freelancer. Job opportunities often require you to send one off. You should never just drag up an old CV however, you need to tailor it to the requirements of the person description. My CVs have got me a lot of interest over the years, so here’s one way to write a good one.

Write what you know

That old adage should you write what you know, brought a lot of interest from the other bloggers in the blogging challenge group. It was a different way of looking at an old subject.

How to avoid scams

Avoiding scams should be on everyone’s radar, particularly in these days, when it can be difficult to know who is contacting you and whether their intentions are good or not. Always question everything.

Things to do during lockdown

Some great ideas to get involved in while you stay safe at home, were the subjects of two blog posts during these 9 days. I have already started taking a look at my old photos and enjoying the memories.

Lost a freelance job?

Lost a freelance writing job? Here is a personal post with my take on it. There are many people losing their jobs at the moment and it is important to take time for yourself, to grieve and to come up with a new plan. Since this post was written, I have been let go completely, thanks to the lockdown. I choose to look at this positively. There will be someone else who will appreciate my skills – I just have to find them.

Other bloggers who managed to finish

Shout outs go to Cindy Fox from Hearth at Home, Jacqueline Redmond, Your Story Works and Regina Byrne from Leadership & Management Coaching who also managed to finish their challenges.

Finally, I looked at my transformation through the 30 days of blog posts process. I have gained confidence and enjoyed interacting with other bloggers. I would definitely do it again and I would recommend that you do, too.

How can freelancers and small business owners avoid scams?

It is one of the saddest things about human beings that where there is a crisis, there is someone who has a scam to exploit that crisis. Barely had the coronavirus hit in the UK, when there were people working out ways to take other people’s hard-earned money using the disease as an excuse. From knocking on people’s doors and demanding money for illness testing to people being stopped with shopping bags and asked to pay a fine by people wearing no uniform (true story) there seems to be no depths to which scammers will not stoop.

As business owners, we put our details out on the internet so that potential clients can contact us, but what if people do not want to hire us but to scam us instead? We should be prepared to get the police involved if there has been a successful scam on our business and we should share the stories so that others do not fall for the same thing.

Here are some scams and some ways that we can protect ourselves.

ID Fraud

Many scams involve the stealing of ID in order to defraud banks or other organisations. Particularly be careful of potential phishing emails.

Keep your details and those of your customers safe and also keep safe and password-protected those electronic devices where they are stored.

Email Fraud

Email frauds can come in a number of different ways. Be careful of emails from HMRC that do not actually come from the right email address and ask you to click on links. Or be wary of emails from your bank, asking you to verify details by clicking on an email link. There can be emails pretending to be from Amazon or your broadband provider or mobile phone operator, all asking you to click on a link and enter bank details, either to confirm them or to “avoid fraud”.

You should always be wary of unsolicited emails. Scammers are able to copy logos, imitate the way they think an official body should communicate and make sure that the email initially looks legitimate. However, the email link is not usually an official one and will look quite different to the correct email address. If in doubt, then ring the institution in question and check it out.

Scam Phone calls

Scam phone calls can happen in a number of ways. This can involve people pretending to be from your bank, from HMRC or from a computer company which says it needs to check your computer remotely. They may be looking to get your bank details or access to your computer. They can also make it look like the phone call is a genuine number.

Do not give any details out over the phone and end the call. If you decide to call your provider, then be aware that some fraudsters can delay hanging up the phone and pretend to be the person you are calling. Wait for at least 20 minutes before trying to call a number after receiving a suspicious phone call. You can also reject cold calls and put strange phone numbers through a search engine which could tell you which company they belong to. You can block numbers that try to call regularly. Don’t respond to unrecognised missed calls or texts and you can also check a company’s phone number by calling from a different phone. Don’t take a caller’s word for it that they are who they say they are.

Invoice Fraud

A business needs to check every detail these days, as scammers can send fake invoices that seem legitimate. The invoice may appear to come from a genuine supplier, but the details send the payment straight to the scammers. It’s known as APP or authorised push payments which persuade companies to pay a seemingly normal invoice but which has not been sent by the right person. There have been situations where the bank has queried the transaction, but the person paying has been so sure that it was right, that they insisted on paying. Then they found it was a scam.

The answer to this one is well-trained staff who know to check with the supplier before paying. The fraudsters hope that the invoice will be paid with no questions asked, but if your staff are able to check out the validity of invoices, then only the right invoices are paid.

Royal Mail Scam

This can consist of an email suggesting that a parcel is being held for you and that you need to rearrange delivery. Filling in details means that the scammers may install ransomware where your work computers will shut down and you will need to pay money to get them released. There can also be a card through the door where you ring a number which is charged at an extremely expensive rate. There have been some high-profile instances of ransomware where the company paid to get their computers back. Once a computer is locked out it can be very difficult to get back.

For the first scam, you need to back up your computers regularly to make sure that you can access an up-to-date storage if needed. You may need to bring in the Police to get this checked out.

For the second, if you are not expecting a parcel, then check it is real. You can normally pick up a parcel from your local Post Office sorting centre with ID and the card that was posted through your door.

Do you have any good advice on how to avoid scams? Please share below.

Metropolitan Police advice on business fraud

National Crime Agency on fraud

How to write a freelance Curriculum Vitae or CV

This post was first published in 2017 as Tips for Creating a Freelance Curriculum Vitae. It has been updated with new information.

When you begin applying for jobs as a freelancer, many organisations ask you to send a CV. This article will show you how to write an amazing CV that will help you to get the job.

A good CV will show a potential client your previous experience and where it ties in with the skills that they are looking for. It will show your skills and abilities and more importantly your portfolio of work experience. It will help you get the job. Each CV is individual to each person, but there are some things that should always be there.

Personal Details

Personal details – name, address, email, phone number where you can be contacted, and social media handles including Linked-In. You want to be contactable and these details need to be easy to find. It is a good idea to have separate social media accounts for private and business use.

This CV example is a template from my word processor. You may find similar ones on the one that you use. I used this template to write mine.

The profile or personal statement is a summary of the skills you have learned from the work that you are doing. This should explain to the client the kind of work that you have been doing. It is possible to adjust your statement according to the work that you are applying for, just highlight the different skills according to the job description.

For example:

“Professional, freelance copywriter, who works with creativity and integrity, based in – shire, UK. She has experience creating content for a number of companies, to communicate clearly and effectively through blog posts, web articles, mobile web content and SEO articles, sales letters, landing pages, newsletters and social media, including Instagram, Twitter, Pinterest and Facebook. She has written regular blog posts on health and mental health stories, curates news stories and promotes new products and special offers. She is able to use a content management system to update product descriptions and add new products and images.”

“John Smith is a freelance copywriter, based in – shire, UK. He has been working as a freelance since 2010, and during that time, he has worked with a number of companies, to communicate clearly and effectively through blog posts, articles, web content, mobile web content, SEO articles and content, sales letters, landing pages, newsletters and social media including Twitter and Facebook posts.

John has written on a wide range of topics including marble and granite products, car mats, product descriptions, sports clothing, sports massage, serviced office space, travel, photography, the English language, Jane Austen and the Northern Lights.

John has been managing a social media account, for one of his clients, for the past 3 years. In the first two years, he increased their Twitter followers from around 500 to 2500, through organic posts and conversations. John writes regular blog posts on medical studies, curates news stories and promotes new products and special offers. John has also used the content management system to update product descriptions and add new products and photos.”

The first example does not use names at all, just a description, the second example uses a name but in the third person. It is a matter of choice which you prefer. The first example has got me 3 or 4 interviews so far.

Key Skills

Something that I have introduced into my curriculum vitae is a list of key skills. These can change according to the job that you are looking at and the person description. More desirable skills for the role should be near the top.

Next comes the list of freelance work that you have undertaken. There should be a headline summarising the work, followed by a brief summary and a link to the work if there is one. Work should be in chronological order, beginning with the most recent. If there is anything utterly irrelevant then discard it. I am unusual in that I have a paid part-time job as well as working freelance, but I tend to include it as it shows I can work as part of a team as well as independently.

My CV then includes my education. This can include relevant courses or certificates that you have taken. You certainly don’t need to list out every single exam you have ever taken, but it is worth putting in the top qualification that you have got, again, particularly if it is relevant.

Testamonials

It is always worth asking former clients for testimonials and including them on a CV can look great. If clients have left a testimonial on a website for you, you can link to it. Always attribute quotes and I like to leave them more or less as they are. If there were a glaring error, I would ask permission to change it.

References

You should include a couple of references on your CV as you would on an application form. Check with the people you put down first to check that it is ok to offer their details. If you do not want them contacted before an interview, then say so.

The final thing is to keep your curriculum vitae to only 2 sides of A4 and to save it as a PDF. That way a potential client is not wading through reams and reams of writing. It is why it is important to choose the most relevant pieces of work to include in a CV. It is also why it is possible to adjust your curriculum vitae to reflect the work that you are applying for.

What do you include in your CV? Has it got you work? How often do you update it? Leave a comment below.

Infographics, Coronavirus and Social Media – the best of the last 9 days’ blogs

It’s been a non-stop whirlwind of opinions, infographics and social media during the last 9 days. I’ve written blog posts on all kinds of topics and there have been lots out in the world to enjoy too. So to avoid FOMO (fear of missing out), here are the best blogs you (nearly) missed!

Comparing new business expectations to reality was a blog post about the wake up call that new business owners can sometimes get. Alongside the great expectations are tips to help you deal with the reality. Sometimes you need to take a step back and understand how far you have come.

Regina Byrne Coaching wrote a beautiful blog post on how to appreciate your team or colleagues. I really enjoyed it.

Infographic Alert!

Creating an infographic and posting it to Pinterest was a really fun thing to do. I have used Canva for several different things now and I am more and more impressed with it. I could not get my graphic to paste successfully to my website and have it readable. Sarah Arrow’s suggestion of 10 infographics in 10 days is definitely on my ‘To Do’ list!

During this time, I ended up taking a break from blogging, thanks to life. My post, Blogs Interrupted has been the most noticed blog post so far. Sometimes life just happens and we are all having to adjust to new experiences at the moment.

We all deal with the way life is in different ways. I have loved Vaishakhi’s Beads of Hope series, where you can make a garland of beads of hope by posting beautiful things for others to enjoy.

Health Writer

I also chose to showcase my health writing skills when I wrote about 10 facts that China shared with the world, regarding their experiences of Coronavirus. It was a fascinating study, written from the Chinese point of view and I felt that some of the points would be worth sharing with a wider audience. I also shared my 10 tips to working from home for those who are used to working in an office. I really should share this with my husband, as I have been moved from my usual study so he can have his extra monitor in there! With my son home from school and my daughter home from university, we have all had to learn to carve out a bit of work space for ourselves.

Finally, if you want to see what I look like, I recorded a short children’s talk for my baptist church for last Sunday. It got a great response!

Posting to all social media channels helps promote your blog

Consistently Post across all your Social Media Channels

When you post a blog and press ‘publish’, what then? Close the laptop with a sigh of relief and go do another chore? Move onto the next project? Or do you think of promoting your words across channels? Do you use social media for leisure or business or both?

The best way to promote your business is to promote it regularly, with the same message across all channels and as many ways as you can. These days you can promote on Facebook, Twitter, Pinterest, Linked-In, Instagram and any other social media channels you use. You just have to learn how each works. If you post regularly to each, then it can only help your blog traffic.

Facebook

This social media channel has made it more difficult to get likes and follows if you are just a page and not buying advertising. It has also hidden away its scheduling under tools and made scheduling posts more than just a click. It doesn’t always pick up the photos correctly from the links and it has far too many sponsored posts and yet…I wouldn’t write it off just yet. It can still be an amazing place to keep in touch with people, for groups of like-minded people and also for the 30 day blogging challenge. There is no easy way to keep up with people, except forming groups and posting regularly, unless you want to pay for advertising. As part of a social media strategy, however, it is still the place most people turn to first.

Twitter

There is the most amazing writers’ network on Twitter. There are regular groups devoted to freelancing, call-outs by editors and authors to follow. Having run social media for another company, I also noted that it is possible to have 2 different accounts on Twitter and have a completely different experience when you follow people related to a different subject. Scheduling is easy with Tweetdeck. This belongs to Twitter, so you just join with the same name & password. The feeds show you notifications, live feeds, scheduled posts & anything you have posted. Searching hashtags will help you use the right ones.

Linked-In

Do post regularly on Linked-In, even if you are just sharing your posts. I am more conscious on this platform than anywhere else about what I’m posting. There are some amazing courses out there to help you get the best from this platform.

Create a board just for your blog promotion. Make sure you have a good graphic. Creating pins is pretty easy – you can upload images from your computer and add a headline, description and links. The medium is very good at sending traffic to your blog. Use it to find new ideas and that chocolate cake recipe!

Instagram

Did you know that you can post to Instagram from your laptop by using a developer view? It makes it easier to manage social media. Use hashtags to attract other people to your post.

Which social media medium have you used to promote your blog? Let me know in the comments below.

New Business Expectations vs Reality

What can a new business owner expect?

How did you expect things to be when you started your new business? Did you expect it to be effortless, fun, empowering? Was failure part of the plan? What about clients who don’t want to pay? Every person who starts a new business, has an idea in their head about their future work life and how it is going to be. Unfortunately, the expectation does not often meet the reality.

Here are some of the expectations that a new business may have and the reality behind them:

Expectation 1 – Clients will beat a path to your door

Stop the world – my new business has arrived! I offer such an amazing service that clients will be falling over themselves to hire my services! The phone will be ringing, the email will be filling up and my bank account will be growing fat.

Reality: Most new businesses rely on friends and family to begin with. Unless you are excellent with Facebook marketing, you will find likes, shares and follows difficult to come by and there will be long periods of boredom, followed by (hopefully) frantic rushes where everyone arrives at once!

What to do: Market yourself constantly. Build a profile on Linked-In, set up a Facebook page, build Twitter and Instagram accounts. Reach out to past colleagues, contacts, anyone who might have an interest in what you do. Decide on a strategy that you will actually feel confident carrying out and get on it. Paid advertising can work, but it can also be a black hole for your money, so should be approached with care and preferably with sound advice.

Expectation 2 – Clients will always pay on time

You always pay your bills on time – so why doesn’t everyone else!

Reality: Sadly it is not uncommon for large companies to postpone bill-paying for up to 3 months! How can you keep your cashflow going?

What to do: The answer to this is in your initial communications with a client. When it comes to buying a product, most people expect to pay before the product is shipped. Buying services is a little different, and it can seem as though you don’t want to raise the delicate subject of money. However, the client expects to pay you and you expect to get paid. In order to ensure that you are paid in a timely fashion, the best thing to do is to expect clients to sign a contract with you before starting work. This way, you can state how quickly after delivery of the product that you expect to get paid and the client understands it too. I f the client pushes back and says that this is not possible, then you can either negotiate or walk away.

Expectation 3 – Your website will fly to the top of Google in no time

Such a well put-together website will surely be recognised by the search engine for the artistic masterpiece it is!

Reality: Search engines work off a series of algorithms in order to rank non-paying websites in response to a search request. This means that you need to ensure that your website follows all the principles of good SEO.

What to do: Keep adding fresh content and optimise that content for SEO or search engine optimisation This means making sure that your blog posts are written with good SEO principles in mind. If your website is on WordPress, there are some good SEO plugins out there which will help you manage the SEO. Length of time helps too.

Expectation 4 – Clients will always love the work you do

Reality: Unfortunately not all clients are able to explain or even know what it is they really want. Some business owners are left to give it their best guess.

What to do: Find ways to pin down what it is your client wants before starting work. You can use a questionnaire, a telephone conversation, ask for examples of other websites that they admire – all these things can help them to explain to you what they want. This is not a guarantee that you will get it right first time, but it can help. Also always emphasise that the first piece of work you turn ij, can be raft which can be changed.

Expectation 5 You will always have polite customers

Reality: Unfortunately not!

What to do: Keep your cool. Working for someone in your own business does not give them the right to abuse you or get angry with you. Stay calm but don’t take any rubbish from them. If they regularly get rude or abusive then it is best to end the relationship. As a business owner, you do not have to experience that kind of thing.

Business owners, how did you negotiate your expectations over the reality of your experiences? Comment below.

New Business Owners, Health and Origin of Words – the best of my first 9 days in the 30 Day Blogging Challenge

I have thoroughly enjoyed testing and strengthening my blogging muscle during the first 9 days of the 20 day blogging challenge. It’s strange how, when you really want to get something done, you can.

Normally I am staring at my blog, thinking, ‘I know I should be writing about something – but what?’ Yet, here I am, 9 blogs in. I wish I could say that it’s all been easy – but it hasn’t! I didn’t take into account things I was already booked to do and emergencies that come up in life! But here I still am, and I’m stronger for it.

I last did the 30 day blogging challenge in 2016, about a month earlier. It brought some great things into my life that are still here today.

So, what have you missed over the last 9 days?

I had already begun writing a series of articles for new business owners, starting with ‘systems the beginning freelance business owner needs’. Ok, not strictly for the blogging challenge, but still a great start, and a theme that I have built on over the challenge.

This includes ‘3 fears you face as a beginning business owner and how to work through them’ and an article all about #hours on Twitter. It is hard to begin promoting your business and get into that ‘elevator pitch’ mindset. Using the regional #hours on Twitter can help take some of the hard work out of it and help to get you known. It is a time when you are encouraged to promote your business, just don’t forget the hashtag to get it retweeted.

In my other life, I write health blogs, mostly based on studies, so I have included a health blog here. This could apply to anyone, wondering about whether they should be following the usual diet mandate to ‘eat breakfast every day’. I try to choose scientific studies that are credible and offer interesting insights.

I am at heart a freelancer, so my Friday freelance post talks about making your blog posts readable. Do mine fall into that category or not – I will leave it to you to decide! Authors will have their own series of blog posts on ‘secrets of stronger fiction’. I love writing short stories and my influences include the stories I enjoyed in my youth. Anne with an E has come back into collective consciousness with the excellent series that finished recently.

These are some of my favourite posts over the last 9 days. Do let me know which you enjoyed in the comments below.