Tag Archives: Customer

Five Good Reasons to Maintain Your Blog

Many businesses consider having a blog an essential part of their website. Blogging offers a chance to connect with your customers and enable them to see a little of what you do. Blogging brings fresh content to your website and … Continue reading

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How to Keep Your Business from Failing

It’s a scary thought – you came into business, excited at a new idea, buzzing with the possibilities that lay ahead and laughing in the face of failure. Six, twelve or eighteen months on, the realities have hit: you have … Continue reading

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Should You Start Your Own Home-Based Business?

  Many people have job uncertainty at the moment and the option of working from home begins to look more attractive. You can’t fire yourself and the prospect of giving yourself a disciplinary warning seems unlikely!   Joking aside, however, … Continue reading

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Some Ideas for When Running a Small Business Gets Tough

I loved the Royal Wedding last Friday. The family sat down together to enjoy the day. The bride was beautiful, the dress was gorgeous, the groom was handsome in his uniform and the bridesmaids were cute. The bride and groom … Continue reading

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How to Have a Good Holiday as a Small Business Owner

There’s something about being a small business owner that makes it difficult to stop being a small business owner. Even when you’re at dinner, taking the kids to school or even on holiday, then you still have a million small … Continue reading

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Should Your E-Commerce Website have a Membership?

It’s a difficult one. On the one hand you want to collect email addresses for a mailing list (always giving your customer an opt-out clause) allowing you to send special offers, promotions etc. However there is evidence to suggest that … Continue reading

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What to include in your email newsletter

  A previous article on this website gave reasons why you should have a business  newsletter. Here are some more ideas of what to include when writing your newsletter.   Collecting an email list is a great idea from a … Continue reading

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Keep Your Clients Happy and Your Business Booming

Finding good clients and customers is can be difficult. Small business owners have to work intensively for their leads and to gain new clients. The most important thing to do to make sure that all your hard work does not go to waste is to cultivate a relationship with your client and keep them for a long time. Continue reading

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Getting Feedback on Your Business

It can be good to talk to people about their opinions on how your business is doing. When we deal with customers, it is important to know that we are doing a good job and that our customers are happy with what they are receiving for their money. When you are first starting out, it is important to get feedback from a trusted source: someone in the same line of business, perhaps with more experience. This is valuable feedback that can help inform your business and what you decide to do. Continue reading

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