Tag Archives: Advertising and Marketing

Improve Your Website: Update the Content

If one of your resolutions in 2012 is to raise the profile of your website, then have you considered updating or increasing the content to be found on your site?

Providing useful and informative articles are a good way to keep visitors clicking around your website and encouraging them to spend money with you. It also helps your website look fresh and new. You might want to update your ‘About’ pages, your portfolio or your business information if you provide a service. You may want to improve product descriptions and make them more imaginative.

It’s not enough just to have a large amount of articles and stuffing them with keywords does not make them interesting enough to keep your visitors interested in looking around your website. These articles have got to be the real deal – interesting and full of information on the subject that is your business. Choose an eye-catching headline that reflects the body of the article. If you have a long article, then break it up using relevant sub-headings so that it is easier to digest.

Laura of About: Marketing has written a blog post on this very subject. She knows the value of good content for any website. She enjoys writing and her articles are always useful.

But all this planning and writing takes time. You might have many calls on your time at the moment and the writing gets put off and left to one side – perhaps even left altogether.

Don’t underestimate the value of freshly written content and don’t put it off any longer. Why not outsource it to a copywriter? They are used to creating content that is rich in information, context and professional. Then you can get on with the million and one other jobs that are jostling for your attention. Using your resources effectively can help your business to really take off this year.

Know your strengths and if writing has never been one of them, then outsourcing that particular job might be the best decision you ever made.

Sarah Charmley is a freelance copywriter, editor and proofreader. For a copywriting quote that has been tailored to suit your business, email sarahthecreativewriter@gmail.com

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How to Ensure that Your Message is Understood

girl, writing
Image via Wikipedia

This week I have an extra teenager in the house: a French exchange student. She has been here for one night and is obviously finding the whole situation very strange as she does not speak a lot of English. There is a lot of laughter, a lot of pointing and many mispronounced words and she has gone off to school this morning, no doubt looking forward to sharing her experiences with her friends in her own tongue, but it got me thinking. How often do we make sure that our message is coming across clearly and succinctly? Or is our message misunderstood?

Naomi Dunsford of Itty Biz wrote a blog post last autumn. She suggested that small business owners needed to ensure that their customers knew what they were selling and that it was important that they check that they get their message across. This led to a post on this very website where I made sure that I explicitly explained what my message is and what services I offer.

Check the Message of Your Website

It can be a bit difficult to examine your own website and promotional literature subjectively, so you might wish to enlist the help of trusted friends. Ask them to look over your work and check it through while considering the following questions:

What is the message of this writing?

Is it clear from the writing what is being sold?

Can you easily find which company is selling the product on the information and can you find their contact details?

Do you have any questions about the product or service that have not yet been answered?

The answers may surprise you. Use their responses to inform your work when you next redesign the leaflet or website. Add information, make sure that the contact details are clear and ensure that your message is coming across loud and clear.

Writing Emails

Just as important as your website and promotional literature is how you come across when writing professional communications. I had a message from a potential client recently. He had been contacted by several copywriters after he posted about a job on a forum. He had chosen to answer me because some of the communications he had received from other people had contained spelling and grammatical errors. If you are a copywriter, then your work must always be proof-read and checked thoroughly. Even I let errors go occasionally, but I do my best to ensure that the work is as perfect as possible.

Emails can seem impersonal, brusque or even rude! If you have a tendency to write short emails, then it is best to have someone to check over them that you have got the tone right. There are probably more misunderstandings over emails than anything else. Don’t forget to use a spellchecker, but always read through yourself as well – spellcheckers do not pick up words that are spelled correctly but in the wrong place.

Pick your words with care, check that what you have written is as grammatically correct as you can make it and proof-read before sending out email will all help to ensure that your communications are professionally produced.

Make sure that your company is sending the right message to your customers to ensure that there is no misunderstanding about what you can offer them.

 

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The Bitsy Website for Small Businesses

I have long been a fan of Enterprise Nation, the UK website devoted to helping small businesses. Recently Enterprise Nation added another website to its stable: Bitsy.

Enterprise Nation was always good for regular Twitter chat and had really helpful forums. Bitsy has take that community one step further and created a way of listing your business as well as joining a lively community and chatting about all kinds of issues whether business-related or not.

It is free to join the Bitsy community and as it is such a great resource, I highly recommend that you do so. The access to experts across the full business spectrum is amazing considering how long the website has been going. If you want to be listed as a seller, it currently costs £5 + VAT or you can choose to become a premium seller for £8 + VAT and list numerous ventures.

The website is growing all the time. It will be holding monthly web chats for members and there is Twitter chat daily on Monday to Friday. For the solo business person working from home alone, it offers a great sense of community.

If you want to link up with me through Bitsy, please feel free to do so. Let me know that you came from my website.

Sarah Charmley is a freelance copywriter and editor available for writing gigs large and small. She is listed on Bitsy, but if you want to contact her through this website, then do use the Contact Me form.

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